Privacy Statement, Return policy, and Shipping

AE Schmidt Billiards Privacy and Security Statement

How We Use Your Personal Information
We use your Personal Information to respond to and fulfill your requests for AE Schmidt Billiards products and services and to market our products and services, including:

* to contact you about the status of your order;
* to improve our web site, customer service and merchandise selections

Personal Information We Do Not Share
We do not share your email address, telephone number or credit card information.

How We Protect Your Personal Information
AE Schmidt Billiards has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide products and services that you request.

Updates to this Statement
We will update our privacy statement from time to time to reflect changes in our business. If we change how we use your personal information, we will post the policy change notification on the web site.

Returns
For the fastest service, a return should be made within 30 days of purchase accompanied by the purchase invoice. Please contact us for a return authorization and with specific reasons for the return. Returns after 30 days will be on an inspection basis. Please do not return your package COD (it will be refused). If you return your package by air, your return shipping charges will not be reimbursed. If you need assistance call 314.645.7565. Please allow at least two weeks from the time you ship a return package for reordered merchandise to reach you.

Send Merchandise to: 
AE Schmidt Billiards 
720 Koeln Ave.
St. Louis, MO  63111

Shipping

Standard delivery rates are based on orders shipped by best method by one of the following carriers: UPS, US Postal Service, or FedEx. Please allow 5 to 10 business days for delivery. Weekends and holidays will delay shipment. Some restrictions apply:

*Some items require additional shipping charges due to size, weight or quantity.
*Name and street address required for all 1 and 2 day air shipments.
*We do not ship to P.O. Boxes.
*Orders shipping to Alaska, Hawaii and Puerto Rico, please allow 2-3 weeks shipping time.

For special shipping arrangements, please call 314.645.7565